Broadband, TV and phone deals

When choosing the right broadband package for your household, it’s important to consider a range of factors. These can include:

Cost

This might be one of the most important factors. Your broadband package should be cost-effective and include extras or perks you’ll use. Check out our packages above to see what works best for you.

Speed

Download speeds will affect your overall experience online. Therefore, it’s important to know what broadband speeds are, and what you can get in your area. Learn more about our relative speeds and usage below.

Availability

Before you get your hopes up, be certain you can get the services you want, where you live. Check for availability using our broadband postcode checker.

Type of connection

As mentioned, there are a range of broadband connection types in the UK. Whilst ADSL is still widely available, fibre broadband is quickly becoming the most popular thanks to its generally faster speeds. Virgin Media offers a fibre connection as standard. Be sure to check whether it’s available in your area.

Equipment

You may need equipment installed before you can start using our internet services. At Virgin Media, our team will keep you informed every step of the way. If you do require equipment installation, we will send out an engineer to get you set up.

Contract length

Most of our broadband packages come with 18 month contracts. We do, however, offer 30-day rolling contracts and 12 month options for added flexibility.

Support

If something goes wrong, you want to know that your provider is easily contactable. With Virgin Media, our team is on hand to help you with connection problems and any other issues you may face.

Usage limits

If you’re a frequent internet user, you won’t want to be on a restrictive allowance. Virgin Media provides unlimited broadband packages to all users, letting you enjoy being online the way you want to (we do have a fair usage policy).

Bundling options

Combining broadband with landline and TV services means you can get everything you want in one bundle. This is often easier to manage and can be more cost effective than getting everything from separate providers. It is, however, important to consider your usage needs first – then shop accordingly.

When it comes to telly, there’s nothing better than being able to watch what you want, when and where you want. So, when comparing TV deals, consider:

• Your favourite channels and shows
  
• Watching epic blockbusters and live sports on dedicated channels
  
• Catching up and enjoying TV on demand on the box
  
• Recording, rewinding and pausing live telly with the remote
  
• Streaming your TV package on your laptop, tablet or mobile phone
  
• Streaming Netflix, Amazon Prime Video or Disney+ direct to your telly (if you subscribe)
  
• Customising your deal with extra TV boxes, HD or Ultra HD channels…
  
  

You can choose your package in just 3 steps. Find out how on our TV packages page.

Here are some of the things to consider when you’re comparing landline deals for your home:

• Unlimited inclusive calls
  
• Inclusive minutes to mobiles, international and 08 numbers
  
• Free voicemail and other perks
• Call divert and other landline extras you can add to your package
  
• Monthly line rental included in the price of the phone plan
  
  

Need help comparing our phone deals? See the FAQ on our landline deals page.

While our packages usually last for a minimum term of 18 months, we do offer 12 month contracts – these can apply to either mobile broadband or student broadband deals. If you’re a student, you can also take out 30-day rolling broadband contracts for added flexibility. Of course, you must be enrolled on a course, and we’ll need to ask for your university email address when you place your order.

Yes, our clear how-to guide makes it very easy to switch broadband provider over to Virgin Media.

Also, looking at our products above: you’ll see a breakdown of the costs involved, average download and upload speeds, contract lengths and bundle options included. Additional incentives, like free set-up fees, will also be clearly marked against each package.

Yes, with our Volt bundles you’ll get an O2 pay monthly sim, with your choice of broadband speed, TV channels and landline plan from Virgin Media. One of the big perks of joining O2 is that you can roam freely, as it’s the only major network that isn’t bringing back EU roaming charges (up to 25GB). So, if you’re looking for a sim card with data and superfast 5G, why not compare our broadband packages to find the best deal for you?

Yes! Our TV 360 box is packed with telly apps. Here’s what you could stream, direct to your TV:

• Free services and on demand players – BBC iPlayer, YouTube, and more…
  
• Entertainment subscriptions – Choose a TV bundle with Netflix included or sign up for Netflix and other services (Amazon Prime Video) separately, then sign in on the telly app and start streaming.
  
  

Or consider a bundle with Stream from Virgin Media – you can get credit back by adding entertainment subscriptions.

No satellite dish or special skills needed to install Virgin Media. Simply book one of our technicians to install your services or, if you’re given the QuickStart option at checkout, you can choose to set up without waiting for one of our technicians – plug our kit straight in, yourself. It’s usually the fastest way.